About CatalogAid: Supporting our industry by providing the very best in customer delight

About the company: CatalogAid

CatalogAid is a global web development and service company providing indispensable services tailored for the catalog market. Our relationships with merchants are build upon trust and reliability. We also have a reputation for speed, accuracy and customer satisfaction. We may be the 'new kid on the block', but some of our staff have been assisting catalog merchants with Internet business related services for six years.

CatalogAid has a number of locations:

SALES DIVISION	PRODUCTION DIVISION
Sales: Modesto, California	Primary Production Facility : Modesto, California
Sales: Austin, Texas	Secondary Production Facility : Sacramento, California
Sales: New York, New York
Sales (Europe): London, England

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HOW CAN WE OFFER SUCH COMPETITIVE PRICING & SERVICE?
All client work is performed at the California production facilities. Here we use numerous, recently developed, auto-hyper linking and page generation scripts permitting us to rapidly and accurately link part numbers (and any other defined words) to your shopping cart or any other location. These scripts lead to lower and more accurate QA cycles. This permits us to offer the best possible service, with fast turn-around times, at the most affordable rates.

Our team of full-time programmers and developers are amongst the best minds in the World. Their skill sets allow us to quickly develop and deliver on any Internet related project.

CUSTOMER DELIGHT
This company is founded on the premise of ‘customer delight.’ Delighted customers are those where we anticipate their needs, provide solutions to them before they ask and where we are watching to see if other additional enhancements are required, and we deliver a level of performance exceeding that expected by the customer. And just to make sure we do this we back it with financial guarantees.

QUALITY ASSURANCE & TIMELY DELIVERY GUARANTEE
When you trust us with your work we make the following promises to you: We will properly QA the work to make sure that all hyperlinks are functional and correctly linked, and we will deliver the project to you by the specified time. If we fail on either one of these promises we will reduce that invoice by 25% immediately. We shall fix any errors and return the finished project to you. If there are still issues then you will receive the corrected work free of charge.

We are extremely proud to place our priorities on quick turnaround times, timely delivery, and quality assurance. Our goal is to remain number one in the industry.